Privacy Policy
At Tour Finder Pro, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, book our services, or communicate with us. By using our website and services, you agree to the terms outlined below.
1. Information We Collect
1.1. Personal Information
We collect personal information when you interact with us, such as when you:
- Book tours, excursions, or transfers through our website or third-party platforms.
- Subscribe to our newsletter or promotional emails.
- Contact us via email, phone, or WhatsApp.
- Participate in surveys or provide reviews.
The personal information we collect may include:
- Your full name
- Email address
- Phone number
- Payment details (credit card information, billing address)
- Booking details (tour preferences, dates, number of travelers)
- Any other information you provide while communicating with us.
1.2. Automatically Collected Information
When you visit our website, certain information is automatically collected, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited on our site
- Time spent on each page
- Device information (desktop, mobile, tablet)
We use cookies and similar tracking technologies to collect this information to enhance your browsing experience. You can disable cookies through your browser settings, but this may affect certain functionalities of the website.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1. Booking and Service Delivery
To process and manage your bookings, including confirmations, payments, and customer support. This may involve sending email or WhatsApp notifications regarding your booked tours or transfers.
2.2. Communication
To communicate with you regarding your bookings, respond to your inquiries, and provide updates about our services. We may also send you promotional emails or newsletters if you have opted in.
2.3. Personalization
To customize and enhance your experience on our website by showing you content and offers tailored to your interests.
2.4. Payment Processing
To securely process your payments when you book our services. We do not store your credit card information. All payment data is handled by third-party payment processors in compliance with PCI DSS standards.
2.5. Improving Our Services
We use anonymized or aggregated data to analyze trends, measure performance, and improve our website and services. This helps us better understand user behavior and preferences.
3. Data Sharing and Disclosure
3.1. Third-Party Service Providers
We may share your personal information with third-party providers to facilitate bookings, payments, or other services. These third-party providers include:
- Payment processors (for securely processing payments)
- Tour and transfer operators (to deliver the services you book)
- Marketing platforms (to send promotional materials)
We ensure that all third-party providers adhere to strict data protection standards.
3.2. Legal Requirements
We may disclose your personal information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.
3.3. Business Transfers
In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the business assets. You will be notified of any such transfer and any new privacy practices that may apply.
4. Data Security
We take your data security seriously. We implement a variety of security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for data transmission
- Regular security audits of our systems
- Restricted access to personal data by authorized personnel only
While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to safeguard your information.
5. Your Rights
You have the following rights regarding your personal information:
5.1. Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete. To do so, please contact us at info@tourfinder.online.
5.2. Data Deletion
You can request that we delete your personal information from our records, subject to certain legal obligations or legitimate business interests. Contact us at info@tourfinder.online to submit a deletion request.
5.3. Opting Out of Marketing Communications
If you no longer wish to receive promotional emails or newsletters from us, you can opt out by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.
5.4. Cookies
You can adjust your browser settings to disable cookies or receive alerts when cookies are being sent. However, this may limit the functionality of our website.
6. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information without parental consent, we will take steps to delete it as soon as possible.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will indicate the date of the latest revision. By continuing to use our website or services, you agree to the updated terms.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: info@tourfinder.online
- WhatsApp/Phone: +1 809 345 6333
- Address: Calle Aruba, Los Corales Beach, Punta Cana, LAL 23000
This Privacy Policy is designed to clearly inform users about how their personal data is collected, used, and protected, and outlines their rights regarding their personal information.